Articles
Explore over 350 articles that will help you grow your client relationships and improve your personal effectiveness.
How do you recover when clients feel they’ve been let down?
How do you recover when clients feel they've been let down or are otherwise disappointed about something?
Read articleHolding Successful First Meetings
Can you provide any guidelines or rules for holding a successful first meeting with a prospective client?
Read articleLessons in Integrity and Loyalty from the Campaign Trail
Before the industrial age, most advisors were political counselors of one sort or another. Think of Aristotle, who tutored Alexander the Great; Cardinal Richelieu, who was King Louis XIII’s advisor and then “first minister”; or Sir Th
Read articleStaying in Touch
How do I stay in touch with past clients, in a meaningful way, when there is no ongoing business?
Read articleHandling Age Gaps
I'm 35, but many of the clients I need to build relationships with are 10 or 20 years older than I am, and our lives and interests seem very different. How do I build my credibility with these older executives, and how can I connect with them?
Read articleAre Conferences Worth It?
Business professionals spend huge amounts of time and money to attend or speak at conferences. But are they worth it? Under the right circumstances, they can be.
Read articleMaking Time for Relationships
I have my hands full just keeping up with my current clients and meeting short-term delivery pressures. How do I find the time to invest in long term relationship building?
Read articleLeonardo: The First Consultant
Leonardo Da Vinci was arguably the first management consultant in history, and we can learn a lot from his story.
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