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Explore over 350 articles that will help you grow your client relationships and improve your personal effectiveness.

Seven Relationship Lies—and Rules to Replace Them on Valentine’s Day

I usually write strictly about professional relationships, but today, I want to share seven Valentine’s Day lies—and the relationship rules to replace them. Our culture promotes many misleading ideas about what makes for successful personal or romantic relationships. Popular concepts like the need to “just be yourself” or “move on if your needs aren’t being […]

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Your Week 14 Challenge: Become a Person of Interest to the C-Suite

This is your final challenge in the 100-Day Client Growth program. Congratulations on finishing! This week, you’ll work on becoming a person of interest to senior executives. To complete this week’s challenge, be sure to read or listen to Week 14: Become an Irresistible Person of Interest in It Starts with Clients (pages 217-228 in the hardcover version). (If you […]

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Your Week 13 Challenge: Develop a C-Suite Relationship

You’re in the home stretch of the 100-Day Client Growth Challenge–just one more week after this! This week, you’ll apply strategies to help build a relationship with a senior executive by adding more “value for time” in your meetings. To complete this week’s challenge, be sure to read or listen to Week 13: Build Senior […]

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Week 12 Challenge: Create a Personal Promoter

I hope you’re enjoying these weekly challenges, and have been able to apply the clients-for-life strategies to growing your relationships. If you have any examples of progress you’ve made–client relationship successes large or small–please share them with me. I’d love to hear from you, and will confidentially highlight these examples in future emails (write me […]

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Week 11 Challenge: Bring Big-Picture Thinking to Your Clients

I hope you’re enjoying these weekly challenges, and have been able to apply the clients-for-life strategies to growing your relationships. If you have any examples of progress you’ve made–client relationship successes large or small–please share them with me. I’d love to hear from you, and will confidentially highlight these examples in future emails (write me […]

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Week 7 Challenge: Use Agenda Setting Strategies + a Bonus Video

[Please note: this article, and the rest of the articles in this series, together constitute the 15  emails in the It Starts with Clients Client Growth Challenge. Please subscribe here to receive them on a weekly basis over the next 100 days] In Week 7 of this challenge, you’ll use agenda setting strategies to make […]

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Week 6 Challenge: Free Up a Stuck Sale

[Please note: this article, and the rest of the articles in this series, together constitute the 15  emails in the It Starts with Clients Client Growth Challenge. Please subscribe here to receive them on a weekly basis over the next 100 days] In Week 6 of this challenge, you’ll assess a sale that is stuck […]

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Week 4 Challenge: Hold a Great First Conversation

[Please note: this article, and the rest of the articles in this series, together constitute the 15  emails in the It Starts with Clients Client Growth Challenge. Please subscribe here to receive them on a weekly basis over the next 100 days] In Week 4 of this challenge, you’re going to improve your effectiveness at […]

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Week 3 Challenge: Gain Access and Set up Meetings

[Please note: this article, and the rest of the articles in this series, together constitute the 15  emails in the It Starts with Clients Client Growth Challenge. Please subscribe here to receive them on a weekly basis over the next 100 days] In Week 3 of this challenge, you’re going to begin a systematic outreach […]

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