Articles
Explore over 350 articles that will help you grow your client relationships and improve your personal effectiveness.
Earning Clients for Life as a Trusted Advisor
Competition, commoditization, client sophistication, and transparent markets mean that few services can be truly differentiated in their own right. Strong, enduring client relationships, therefore, are the lifeblood of most organizations. Long term relationships serve another key function in today’s tumultuous markets: they reduce risk for both clients and service providers. It’s not easy, however, to […]
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An Invaluable Tool for any Professional–The New Power Questions Smartphone App
“The two most important days in your life are the day you are born and the day you find out why.” –Mark Twain, American Author and Humorist Good questions help us get to the heart of our most important issues, at work and in life. When I wrote Power Questions with Jerry Panas, I thought […]
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How to Transform Good Questions into Great Ones
How do you improve a fair or even a good question—possibly turning it into a great one? It takes hard work to come up with really strong questions. In this newsletter I’d like to give you a set of criteria and a process that will make it a lot easier for you. Here’s how it can work […]
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From Vendor to Trusted Advisor: Use Power Questions to Deepen Your Client Relationships
By Andrew Sobel Once you have acquired a new client or customer, the next challenge is to create a personal connection and deepen the relationship. Again, the right power questions will help you do this. To help deepen a client relationship, I like to ask what I call Passion questions and Depth questions. Passion questions help you understand what the […]
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10 Power Questions to Ask a Loved One on Valentine’s Day
By Andrew Sobel Hearts, Flowers…and Power Questions? 10 Relationship-Building Questions To Ask Someone You Love this Valentine’s Day A token box of chocolates and reservations at a nice restaurant are, well, nice. But do they really deepen your relationship? What really makes Valentine’s Day great is not the candy but the conversation, says Andrew Sobel. […]
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