Articles
Explore over 350 articles that will help you grow your client relationships and improve your personal effectiveness.
How to Prioritize Your Client Opportunities
All that glitters is not gold One of my clients proudly served a leading Fortune-500 company. It was part of their key account program and often mentioned as a success story. Viewed from afar, it was a showcase relationship that generated significant annual revenues. However, when I reviewed the account with them, I realized that […]
Read article
An Invaluable Tool for any Professional–The New Power Questions Smartphone App
“The two most important days in your life are the day you are born and the day you find out why.” –Mark Twain, American Author and Humorist Good questions help us get to the heart of our most important issues, at work and in life. When I wrote Power Questions with Jerry Panas, I thought […]
Read article
How to Transform Good Questions into Great Ones
How do you improve a fair or even a good question—possibly turning it into a great one? It takes hard work to come up with really strong questions. In this newsletter I’d like to give you a set of criteria and a process that will make it a lot easier for you. Here’s how it can work […]
Read article
From Vendor to Trusted Advisor: Use Power Questions to Deepen Your Client Relationships
By Andrew Sobel Once you have acquired a new client or customer, the next challenge is to create a personal connection and deepen the relationship. Again, the right power questions will help you do this. To help deepen a client relationship, I like to ask what I call Passion questions and Depth questions. Passion questions help you understand what the […]
Read article
10 Power Questions to Ask a Loved One on Valentine’s Day
By Andrew Sobel Hearts, Flowers…and Power Questions? 10 Relationship-Building Questions To Ask Someone You Love this Valentine’s Day A token box of chocolates and reservations at a nice restaurant are, well, nice. But do they really deepen your relationship? What really makes Valentine’s Day great is not the candy but the conversation, says Andrew Sobel. […]
Read article