Articles
Explore over 350 articles that will help you grow your client relationships and improve your personal effectiveness.
Working Effectively with Procurement
How can I build a relationship during the sales process if it's run by procurement?
Read articleThe Economics of Business Development
In a recession, it's essential to understand the basic math of business development
Read articleI’m having lots of conversations–why isn’t my client buying?
A client can only become a buyer of your services if 5 fundamental conditions are met:
Read articleBuilding Client Relationships In a Downturn
7 essential steps you can take to grow your business in 2009
Read articleHow do I connect with a client who just won’t engage with me?
How do I connect with a client who just won't engage with me?
Read articleDon’t Write a Proposal Just Yet
In a difficult market, you may be tempted to get as many proposals as possible out in front of clients. But writing a proposal prematurely can hurt your chances of winning the business.
Read articleHow do you recover when clients feel they’ve been let down?
How do you recover when clients feel they've been let down or are otherwise disappointed about something?
Read article