Articles

Explore over 350 articles that will help you grow your client relationships and improve your personal effectiveness.

How do I get this client to regularly engage?

How can I get an elusive client to engage on a regular basis with me?

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7 Strategies to Win New Clients

Never Struggle Landing New Clients I don’t have a single client who is not concerned with winning new clients during the coming year. So in the next two newsletters, I’m going to walk through about a dozen essential strategies that will enable you to turn contacts into clients. This month, I’m setting out strategies 1-7. […]

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When the Sale Is Stalled

If you sale is stalled, it's because one of these six preconditions is absent.

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How can I deal with an “impossible” client?

How do I deal with an "impossible" client?

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How do I build trust with a client who’s had a negative past experience?

How do I build trust with a client who's had a negative past experience with us?

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A Great Client Relationship–Really?

The desire to improve is the first prerequisite for building better, deeper, and broader relationships with your clients. If you don’t think there is a gap waiting to be filled, why would you go through the pain and cost of changing how you act? The problem is that many successful professionals are complacent about the […]

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Creating Agenda Setting Conversations

How do I create regular "agenda setting" opportunities?

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Is Your Client Experience Truly Different?

Do you offer a competitive or a truly unique client experience?

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