Explore over 350 articles that will help you grow your client relationships and improve your personal effectiveness.

Relationship Breakthroughs (No. 7): Focus

You have to focus if you want to be more than an arms-length vendor to your clients. This means favoring some clients and prospects over others with more of your time and attention. That may not seem fair, but it’s best for both you and your clients.

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What biases interfere with your listening?

One of the barriers to good listening is bias and prejudice. Stated positively, good listeners tend to have strong self-knowledge and awareness.

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