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Explore over 350 articles that will help you grow your client relationships and improve your personal effectiveness.

How One Extraordinary Woman—and her powerful empathy—Shaped the Modern Middle East

In September of 1921, Gertrude Bell received an urgent message. It was from  King Faisal—the first ruler of modern Iraq—who had been appointed ruler of Mesopotamia, now Iraq, only a few weeks earlier on August 23. Bell, who had been the principal architect of the British government’s reconstitution of Iraq after World War I, had […]

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How Success Can Lull Us into Excess

Can success subtly and gradually lull us into destructive excess in our professional and personal lives? Yes, it can, and the process is insidious because it’s hard to see that it’s happening to us. We become like the frog that doesn’t jump out of the pot because he doesn’t realize the water is slowly getting […]

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Itzhak Perlman and James Taylor in 48 Hours

My wife and I had the unusual pleasure of seeing both the great violinist Itzhak Perlman and singer-songwriter James Taylor perform in the space of two days. Their artistry, virtuosity, and passion left me reeling. This is about the two concerts, but at a bigger level its about the powerful collision of excellence, passion, and […]

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The Powerful Tension Between Relationship Virtues and Commercial Virtues

I recently attended a conference where New York Times columnist David Brooks was the keynote speaker. One of the main themes of his speech was the tension between “resume virtues” and “eulogy virtues.” In our success-driven culture, he explained, we strive for resume virtues: achievement, recognition, wealth, and other material accomplishments that are admired and lauded. […]

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Your Most Powerful Differentiator –The Live Performance

An extraordinary shift has occurred in the music business, and it holds an important lesson for us. Over the last decade, sales of recorded music have steadily declined. This includes all types of music in all formats—CDs, digital downloads, and so on. At the same time, concert ticket revenue for live pop concerts has steadily risen. […]

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