How Do Your Clients and Friends Reflect on You?

Recently, NJ Governor Chris Christie and Dr. Ben Carson both endorsed Donald Trump as a republican presidential candidate. I strive to see positive qualities in everyone, regardless of whether I share all of their beliefs and views. Christie’s and Carson’s…


Evolving Your Songs: The Beatles Principles – #1

Innovation at the Intersections Sir George Martin, the Beatles’ producer, passed away this week (see NY Times Obituary here). He was a gifted classical musician who did an extraordinary job of drawing out the Beatles’ innate musical ability and creativity…


What Do Gravitational Waves and Money Have in Common?

Scientists recently proved that gravitational waves, predicted by Albert Einstein in 1915, actually exist. The great physicist believed they would never be detected because they are so faint. But new technology has allowed their measurement. These gravitational waves, which were created…


Eight Ways to Improve Your Empathy

Empathy is the ability to understand and share another person’s feelings and emotions. It is essential to building good relationships, both at work and in your personal life. People who don’t exhibit empathy are viewed as cold and self-absorbed, and…


The Very First Question You Should Ask Yourself this Year

In the last week, my inbox has been flooded with advice about New Year’s resolutions, goal setting, and achieving personal success next year. Some of it is valuable, much of it tedious. Everyone tells me that goal setting is an…


Ask and Listen: Insights from my Recent Trip to Moscow and St. Petersburg (Part Two of Two)

I went on a long business trip to the UK and Russia earlier this summer. I had never been to Russia, and was in fact a bit concerned, beforehand, about going there. It was a fascinating and rewarding experience, however.…


Ask and Listen: Insights from my Recent Trip to Moscow and St. Petersburg (Part One of Two)

These days, Russia may not be a favorite destination for American businesspeople, but I just returned from a very interesting trip there. My trip was fascinating and I learned a lot. I learned a lot because I asked a lot…


Relationship Building From the Client’s Side of the Desk

Thoughtful client feedback is always illuminating. Of course, you have to be careful about taking what just one client executive says works or doesn’t work when it comes to building long-term relationships, and generalize it to all clients. But, having…


Move In With Them Until You Love Them

The New York Times Science and Health Editor Barbara Strauch recently passed away at the relatively young age of 63. She was a brilliant journalist who, according to the article about her death, led a Newsday team that won a Pulitzer prize…


How Much Are You Willing to Pay for a Bottle of Mineral Water?

I was at a concert the other night at Avery Fisher Hall at New York City’s Lincoln Center, and decided to buy a bottle of mineral water at the bar. An 18-ounce, medium bottle was $4.00. I really didn’t think…


 

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