Andrew Sobel is the leading authority on how to build clients for life
Q: Can you suggest any "power questions" to use when a client asks for a discount?
A: You can, of course, simply say, "No, my work is fairly priced and I do not discount my fees." But a good power question can open up an interesting dialogue and allow you to learn more about what ...Read Andrew's Answer
Andrew Sobel's techniques have been instrumental to building our 'client first' culture at Cognizant.
Andrew took the time to really understand our culture and our challenges. His program created a clear path for our leadership team to build an "All-for-One, One-for-All" Company
Andrew Sobel delivers an invaluable framework that is deep with insights for building enduring, trusted client partnerships.
Andrew Sobel clearly understands that trust is not an abstract concept - it is a personal bond forged over time in the best relationships.
His deep expertise on what makes service firms successful makes Andrew Sobel's guidance accessible, credible, and invaluable.
Andrew consistently provides illuminating and practical insights. His unique perspectives and collaborative approach - and the rich experience he has developed in working with leading organizations around the world - help his clients unleash their own creative thinking.
Andrew Sobel offers a master-class in building business relationships. Drawing on the experience of leading companies he lays out a clear path of how to achieve the ultimate advisory role as trusted partner.
It has been a great experience to work with Andrew. He is very passionate and a very clear thinker. He continues to add value to our organization long after the completion of a project.
Andrew Sobel's breadth of perspective and experience is uniquely valuable to any true client service professional and advisor
Andrew Sobel demonstrates a deep understanding of how resilient client relationships are formed and why some professionals are pulled in closer and closer by their clients while others, just as skilled technically, do not establish such relationships. The Client Team program he has advised us on has been one of our firm’s most successful initiatives.
Enduring client partnerships are essential to financial and reputational success, and Andrew Sobel delivers powerful insights about how to systematically cultivate and sustain them.