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Publishers Weekly “Clients for Life” Starred Review

JAGDISH SHETH AND ANDREW SOBEL. Simon & Schuster, $26 (288p) [Starred Review] ISBN 0-684-87029-0 * Whereas most professionals aim to develop long-term relationships with their clients, many find that their clients may treat them more like a one-shot expert-for-hire than that trusted member of the inner circle. Arguing that in today’s competitive era, clients are […]

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