How Do Your Clients and Friends Reflect on You?
Recently, NJ Governor Chris Christie and Dr. Ben Carson both endorsed Donald Trump as a republican presidential candidate. I strive to see positive qualities in everyone, regardless of whether I share all of their beliefs and views. Christie’s and Carson’s endorsement of Trump, however, has pretty much obliterated any esteem I (and many others!) had for them. There are dozens of reasons why I could never support someone so extraordinarily lacking in character as Trump (“Money, money, money—I love money” he announced at one recent rally), but as the father of an active duty military serviceman, I found his contemptuous disparagement of Senator John McCain’s war record and military service unforgivable and beyond the pale.
Have you thought much about how your choice of clients—and others—reflects on your abilities and character? Don’t think about this as simply not working for companies or individuals who may detract from your reputation, but also as seeking out those clients whose success, attitude, and culture speak volumes about who you are.
Most professionals accumulate clients through a kind of accidental or serendipitous process. Why not be intentional about it? Why not consciously cultivate relationships with executives at the organizations you’d like to work for—ones that will raise up your reputation, not pull it down? I accelerate this process by both turning down prospects and leads that don’t fit with my business, and by redoubling my efforts with great organizations I respect. Remember, if you don’t do some of the former, you’ll never have enough time to invest in the latter.
More Articles
Ten Questions to Ask Your Clients Every Year
A client of mine dodged death twice. The first instance involved serendipitously avoiding what turned out to be an infamous plane crash caused by a terrorist bomb. The second time had to do with a seemingly innocuous spot on his arm. It looked like a odd-shaped mole, and he ignored it. As the CEO of […]
Read article
The 3 Levels of Personal Recognition—Where Are You?
As a young consultant right out of graduate school, I immediately notice
Read article
Plan for Unplannable Serendipity: Make Your Own Luck This Year
By definition, serendipity is unforeseen
Read article
Ideas Are Everywhere and Everyone Can Come Up With Them
Willie Nelson, the acclaimed country singer-songwriter, has written over 1000 songs. A journalist once asked him, “How do you do it—how do you keep coming up with new songs?” His reply: “Songs are everywhere.” John Lennon and Paul McCartney of Beatles’ fame similarly had a knack for observing the world around them and incorporating the […]
Read article
20 Opportunities to Grow Your Client Relationships
Are your client relationships growing, staying the same, or shrinking? How much influence do you really have over the direction they take? The answer to this second question is, I believe, a whole lot. While many factors influence whether or not a relationship grows, you and your team can have an enormous impact on the […]
Read article
12 Indicators of Relationship Decline
The CEO of a Fortune-100 company I was advising got an unexpected call from the CEO of their largest technology supplier. The technology company CEO said he was going to be in New York City the following week and wanted to meet up to review the relationship. They scheduled the day and time, and my […]
Read article
Eight Strategies to Grow Your Business in Any Market Conditions
One of my clients, a global consulting firm, wanted to build a relationship with a Fortune-50 company in the Midwest. This company never used consultants, and my client had virtually no preexisting relationships with their management. However, my client was determined to win them over. They asked a senior partner to spend most of his […]
Read article
Nine Reasons Why You Lose Clients – And What to Do About It
The playwright Oscar Wilde defined a gentleman as someone who “is never unintentionally rude.” Likewise, you never want to have a client relationship end unintentionally and without a sound reason. Unfortunately, relationships often avoidably come to an end. Clients usually just vote with their feet and don’t explain to you why they are not giving you any […]
Read article
Ten Questions to Ask Your Clients Every Year
A client of mine dodged death twice. The first instance involved serendipitously avoiding what turned out to be an infamous plane crash caused by a terrorist bomb. The second time had to do with a seemingly innocuous spot on his arm. It looked like a odd-shaped mole, and he ignored it. As the CEO of […]
Read article
The 3 Levels of Personal Recognition—Where Are You?
As a young consultant right out of graduate school, I immediately notice
Read article
Plan for Unplannable Serendipity: Make Your Own Luck This Year
By definition, serendipity is unforeseen
Read article
Ideas Are Everywhere and Everyone Can Come Up With Them
Willie Nelson, the acclaimed country singer-songwriter, has written over 1000 songs. A journalist once asked him, “How do you do it—how do you keep coming up with new songs?” His reply: “Songs are everywhere.” John Lennon and Paul McCartney of Beatles’ fame similarly had a knack for observing the world around them and incorporating the […]
Read article
20 Opportunities to Grow Your Client Relationships
Are your client relationships growing, staying the same, or shrinking? How much influence do you really have over the direction they take? The answer to this second question is, I believe, a whole lot. While many factors influence whether or not a relationship grows, you and your team can have an enormous impact on the […]
Read article
12 Indicators of Relationship Decline
The CEO of a Fortune-100 company I was advising got an unexpected call from the CEO of their largest technology supplier. The technology company CEO said he was going to be in New York City the following week and wanted to meet up to review the relationship. They scheduled the day and time, and my […]
Read article
Eight Strategies to Grow Your Business in Any Market Conditions
One of my clients, a global consulting firm, wanted to build a relationship with a Fortune-50 company in the Midwest. This company never used consultants, and my client had virtually no preexisting relationships with their management. However, my client was determined to win them over. They asked a senior partner to spend most of his […]
Read article
Nine Reasons Why You Lose Clients – And What to Do About It
The playwright Oscar Wilde defined a gentleman as someone who “is never unintentionally rude.” Likewise, you never want to have a client relationship end unintentionally and without a sound reason. Unfortunately, relationships often avoidably come to an end. Clients usually just vote with their feet and don’t explain to you why they are not giving you any […]
Read article