Your Week 5 Challenge: Win the Sale
In Week 5 of this challenge, you’re going to learn to master some further, important sales strategies. Be sure to read Week 5 of It Starts with Clients, as it provides in-depth treatment of a number of important business development concepts.
Why proposals fail
Let me highlight some common reasons why proposals fail. This is a really important topic, since so much time and energy is invested in writing proposals. Achieving a better ROI on your proposal efforts can dramatically affect your growth and profitability.
- It’s not the right client for you to begin with. There’s not a good match in terms of the client need and your capabilities, and/or chemistry and style.
- You write the proposal for the wrong client executive. They don’t fully “own” the problem and/or they are not senior enough to make a decision and hire you.
- You submit a proposal without having met with the actual decision maker or decision makers (a variant of #2).
- You accept the client’s definition of the problem, instead of trying to reframe it for maximum impact. As a result, and especially if there are other providers competing, you commoditize your offering and compete head-on with everyone else.
- The people from your firm who make the proposal pitch will not be involved in the delivery. This smells like “bait and switch” to clients.
- You come across as generic and your proposal does not reflect the unique characteristics of the client’s business and of their needs.
- The client is not clear about what they really want to do, so your proposal lands in the middle of indecision.
- Your benefits case–your estimate of value and impact–is weak and therefore your proposal cannot attract budget.
- You don’t understand the client’s buying process, and so you essentially stumble blindly through the sale, ending up in a muddy pit…
- You don’t add enough value in the sales process or in the proposal itself, so the client doesn’t feel strongly about buying from you.
- There is insufficient trust that you are the best, highest value alternative (to competitors and to internal efforts).
- You’ve made the “rational” sale but not the “emotional/personal” sale. E.g., how will you help the client achieve their performance goals this year? How will the sale advance their career and/or help them achieve a key win?
TIP: If you work the right, collaborative sales process with your client, the proposal will simply be a written memorandum of an engagement you’ve both already agreed to!
Your Week 5 Challenge: Win the Sale
Here’s your Week 5 Assignment: Complete pages 22-23 in the Growth Guide. Use the assessment to check how well you are doing, for a specific business development opportunity, against four key factors. You can also click here to download this assignment as a separate PDF: Week 5 Assignment.pdf