Join from Any Location with Live Virtual Training
Built around 60-90 minute sessions, it easily fits into busy schedules.
Relative to traditional live events, it is highly scalable and delivers superb ROI.
These sessions are powerful as part of an ongoing program that integrates live events, eLearning, and small-group work; and, as stand-alone events.
Participants receive copies of slides, a session summary, and an application worksheet to apply the strategies they’ve learned to their own client relationships.
They are highly interactive and utilize polling, case studies, interviews, panels, and Q&A.
Topics include:
Building Your Clients for Life
Becoming a Proactive Agenda Setter
Strengthening Trust, Empathy, and Listening
Developing Rapport
Mastering the First Meeting
Reliably Moving from Contact to Contract
Using Power Questions
Growing Key Accounts
Reframing Client Issues for Maximum Impact
Building C-Suite Relationships
Influencing Others
Healing Relationship Conflicts
Building the Relationships That Matter