Join from Any Location with Live Virtual Training

Built around 60-90 minute sessions, it easily fits into busy schedules.

Relative to traditional live events, it is highly scalable and delivers superb ROI.

These sessions are powerful as part of an ongoing program that integrates live events, eLearning, and small-group work; and, as stand-alone events.

Participants receive copies of slides, a session summary, and an application worksheet to apply the strategies they’ve learned to their own client relationships.

They are highly interactive and utilize polling, case studies, interviews, panels, and Q&A.

Topics include:

Building Your Clients for Life

Becoming a Proactive Agenda Setter

Strengthening Trust, Empathy, and Listening

Developing Rapport

Mastering the First Meeting

Reliably Moving from Contact to Contract

Using Power Questions

Growing Key Accounts

Reframing Client Issues for Maximum Impact

Building C-Suite Relationships

Influencing Others

Healing Relationship Conflicts

Building the Relationships That Matter