Andrew's Blog

The Business of Relationships

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June 10, 2020

Week 4 Challenge: Hold a Great First Conversation

[Please note: this article, and the rest of the articles in this series, together constitute the 15  emails in the It Starts with Clients Client Growth Challenge. Please subscribe here to receive them on a weekly basis over the next…

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April 24, 2020

Finding New Opportunities in a Shrinking Market (It Starts with Clients–Part 3)

In most areas of the economy, fundamental demand has shrunk. Some markets have actually grown (videoconferencing and eLearning, anyone?), and a few large ones have evaporated (retail, travel). Are you doomed to sink to the level of the average decline…

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April 22, 2020

Week 3 Challenge: Gain Access and Set up Meetings

[Please note: this article, and the rest of the articles in this series, together constitute the 15  emails in the It Starts with Clients Client Growth Challenge. Please subscribe here to receive them on a weekly basis over the next…

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Week 2 Challenge: Get Recognized

[Please note: this article, and the rest of the articles in this series, together constitute the 15  emails in the It Starts with Clients Client Growth Challenge. Please subscribe here to receive them on a weekly basis over the next…

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March 27, 2020

19 Techniques to Create Powerful Client Conversations

My newest (and ninth) book was released today in hardcover–It Starts with Clients: Your 100-Day Plan to Build Lifelong Relationships and Revenue. It’s already number 1 in Customer Relations and number 2 in Business Consulting categories on Amazon.com. It’s my…

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March 24, 2020

The Power of Authentic Generosity to Strengthen Relationships

Grow your relationships with the high-octane fuel called Generosity Today, we are called to be generous in ways that are uncomfortable and stretch us. The current crisis is affecting everyone, although some are being impacted more than others. It raises…

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July 24, 2019

10 Causes of Client Attrition—and How to Stop It

Why Your Clients Are Leaving By Andrew Sobel Even firms that enjoy strong client loyalty and high levels of repeat business lose 20 or 30 percent of their revenue every year due to attrition. Some attrition is desirable. Some is…

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May 28, 2019

How to Make Every Client Meeting a Powerful Experience

By Andrew Sobel I’ve always been a little skeptical of “alternative” learning experiences which have you reciting Shakespeare, catching your colleagues as they fall backwards into your arms with their eyes closed, or sitting all day at a screen managing…

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March 28, 2019

Tomorrow’s Client Meeting Starts Today: 14 Questions to Get You Ready

A client meeting doesn’t start when you walk in the door and say good morning to your client. Rather, it begins a day earlier, as you mentally prepare and reflect on how to make that meeting a success for both…

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February 21, 2019

6 Reasons Your Client Says “I Don’t Have Budget”—and 16 Ways to Get It

Combating Your Clients Number One Excuse “We don’t have the budget for this” is a phrase anyone who works with clients has heard many times. It’s one of the four fundamental objections in sales, which are: No need (“We just…

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Andrew Sobel

I help companies and individuals build clients for life
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