The Business of Relationships1 2 3 4 5
How would you rate the overall client experience that you offer?
Can you suggest any "power questions" to use when a client asks for a discount?
How can I build a peer relationship with senior clients?
I try to quantify the value of my proposals but sometimes my clients just scoff at the numbers. They are cynical about projections of value-added.
I have a client who bids out each project, despite the fact that we have a long-term relationship. What can I do?