Andrew's Blog

The Business of Relationships

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February 27, 2014

Four Laws For Building Deep, Personal Relationships with Clients

By Andrew Sobel The story about Sir Isaac Newton and the apple tree, according to historians, is true. While sitting under the tree, he saw an apple fall straight to the ground. This made him wonder what underlying principle was…

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November 21, 2013

Do You Offer a Truly Unique Client Experience?

How would you rate the overall client experience that you offer?

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August 12, 2013

Six Essential Roles You Should Play with Client Executives

Have you ever gotten a call from a client who said, “I just want to run something by you”? Perhaps on a different day that same client asked you, “How’s my team doing?” On yet a different occasion he or…

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November 2, 2012

The Six Paradoxes of the Successful Client Advisor

Paradox: "a person or thing exhibiting apparently contradictory characteristics" In studying great client advisors all over the world, it has always struck me how pardoxical the role of trusted advisor is. Those who are best at it manage to balance…

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November 1, 2012

10 Questions You Should Ask Your Clients Every Year

Keep Your Client Relationships Healthy Last month we looked at the indicators of client relationship health. Now, here are the questions you should ask your clients directly. A client of mine recently told me about how he had dodged death…

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March 19, 2012

Can you suggest any “power questions” to use when a client asks for a discount?

Can you suggest any "power questions" to use when a client asks for a discount?

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February 23, 2012

How can I build a peer relationship with senior clients?

How can I build a peer relationship with senior clients?

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February 8, 2012

The Power Questions Podcast Interview

Management Consulting News' Michael McCloughlin interviews Andrew Sobel about using Power Questions to acquire new clients and deepen relationships with existing clients.

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October 27, 2011

ClientCentricities: Andrew’s Monthly Q&A

I try to quantify the value of my proposals but sometimes my clients just scoff at the numbers. They are cynical about projections of value-added.

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July 30, 2011

ClientCentricities

I have a client who bids out each project, despite the fact that we have a long-term relationship. What can I do?

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Andrew Sobel

I help companies and individuals build clients for life
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