Andrew Sobel
Building Enduring Client Relationships
Consulting
The starting point for working together is usually several in-depth conversations to clarify and shape the issues and identify the best approach.
For 25 years, Andrew has worked closely with the senior management of many of the world's leading corporations and professional service firms to help them clarify and achieve their most important goals. He has in-depth experience in strategy formulation–in particular the development of pervasive customer focus; strategy implementation; and the creation of high-performance organizations. As an independent advisor, he has a singular purpose: to help his clients meet and exceed their business objectives and create shareholder value. His approach is based on a participative process, often using workshops and retreats, that empowers senior executives and strengthens their role.
The Client Leadership Forum
- Improving Relationship Management
- Creating Institutional Relationships
- Engendering Firm-Wide Collaboration
- Developing Trusted Advisor Skills
- Building Networks
- Partnering with Clients
- Engaging in Deep Client Listening
- Aligning Measurements & Rewards
Andrew is the co-founder and Executive Director of the Client Leadership Forum, a group of leading services companies who share best practices for developing enduring, institutional client relationships. The forum, which meets twice a year and sponsors original research on this topic, includes the senior management of major firms drawn from consulting, accounting, law, advertising, technology, financial services, and other markets.
Keynote Speeches and Workshops
If you are interested in realizing the full potential of your client relationships, Andrew may be your ideal speaker.
Andrew speaks frequently to both professional service firms and public corporations on how to build and institutionalize clients for life. Based on the most extensive primary research every conducted on this topic, Andrew's content is original, provocative, and uniquely relevant to companies that want to differentiate themselves in increasingly crowded markets. He can engage an audience of 20 or 1000, for a keynote, 1/2 day workshop, or custom-tailored program.