Client Loyalty: The Monthly Newsletter

Thanks for another great newsletter. Excellent food for thought. Yours is one of the very few I open and read.

- Mark,
Head of Global Client Management

Andrew, thank you for your most recent newsletter, which I have distributed to my entire team. Your content is truly world-class – thoughtful, original, and practical. I look foward to Client Loyalty each month.

- Nancy,
SVP Sales and Marketing

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Client Loyalty is an acclaimed monthly newsletter about how to build long-term business relationships and become a trusted client advisor. Each issue contains an in-depth article on an essential aspect of developing clients for life, as well as a short Q&A about one of the many vexing issues that all client-facing professionals grapple with. Past issues have shared best practices on topics such as:

  • Building c-level relationships
  • Growing and broadening client relationships
  • Managing client relationships in uncertain times
  • Unseating an incumbent
  • Staying in touch when there is no current business
  • Creating a unique client experience
  • Evolving from a vendor to a trusted advisor

 

To access the free Power Tools immediately, enter your email here. You will also receive Andrew's acclaimed monthly newsletter, Client Loyalty, and Andrew will notify you in the future of major new updates and additions to the collection of Power Tools. You can, of course, unsubscribe at any time.