Client Leadership The world’s best thought leadership on building clients for life

In spring 2012, we’re launching

I am conducting dozens of videotaped interviews with the world’s best thought leaders and practitioners on the subject of client leadership—on the skills, behaviors, strategies, and best practices that are needed to develop long-term, trusted client relationships. In spring 2012 the site will be made public, and all of these 100+ videos will be available and free to all.

Below, you can enjoy a few of these video clips right now.




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